Windows & PC failure intelligence

Know what changed, what broke, and what fixes it.

Find documented Windows update failures, affected environments and fixes. Follow each claim back to its primary source.

Investigate a Windows failure →Understand what a KB actually fixes

Issue records

All issues →

Mitigated Tracked software issue

Windows black screen after KB5120998 on AVD / FSLogix

Some Windows 11 devices fail to load the desktop after sign-in following KB5120998 or later updates. Microsoft primarily observed this on Azure Virtual Desktop hosts using FSLogix. Workarounds are documented; a full resolution remains pending in the reviewed vendor entry.

Windows 11 24H2 · KB5120998; Windows 11 25H2 · KB5120998; Windows 11 26H1; Windows 11 26H2

FACT Vendor confirmed · Source checked

Mitigated Tracked software issue

USB Audio Class 1.0 Code 10 / no sound after KB5124008

Microsoft tracks a USB Audio Class 1.0 failure affecting startup, sound and controls. The current vendor state is mitigated. On Windows 11 24H2/25H2, KB5129195 fixes the 8-channel/3D audio subset; it does not establish that Code 10 or every no-sound symptom is resolved.

15 documented versions across Windows 11, Windows 10, Windows Server · Affected environments

Recorded update fix: Partial — remaining symptoms unresolved · Windows 11 24H2, Windows 11 25H2 · Check instructions

FACT Vendor confirmed · Source checked

Resolved Resolution recorded 2026-09-08

Teams / new Outlook fail to launch on ARM after KB5121003

Microsoft confirmed launch failures or unexpected exits in Teams and the new Outlook on ARM devices after the August 2026 security update. New or freshly imaged PCs without Store updates are more likely to be affected. Windows 11 24H2/25H2 updates from KB5124008 onward resolve this documented issue.

Windows 11 26H1; Windows 11 25H2 · KB5121003; Windows 11 24H2 · KB5121003

Recorded update fix: Documented symptom resolution · Windows 11 24H2, Windows 11 25H2 · Check instructions

FACT Vendor confirmed · Source checked

Resolved Resolution recorded 2026-09-14

Claude Cowork / WSL host folders missing after KB5124008

Microsoft confirmed a Plan9 host-folder sharing failure in HCS-managed Linux VMs after the September 2026 Windows security update. Claude Cowork and WSL are named examples. For Windows 11 24H2/25H2, KB5129195 and subsequent updates resolve the issue; ordinary Hyper-V VMs without Plan9 are outside this documented scope.

6 documented versions across Windows 11, Windows 10 · Affected environments

Recorded update fix: Documented symptom resolution · Windows 11 24H2, Windows 11 25H2 · Check instructions

FACT Vendor confirmed · Source checked

Resolved Resolution recorded 2025-09-09

NDI streaming stutters after KB5063878

Microsoft documented uneven NDI audio/video after KB5063878, including in OBS and NDI Tools. The Windows 11 24H2 fix is KB5065426 or a later cumulative update; use the latest applicable update for your device.

Windows 11 24H2 · KB5063878; Windows 10 22H2; Windows 10 21H2

Recorded update fix: Documented symptom resolution · Windows 11 24H2 · Check instructions

FACT Vendor confirmed · Source checked

Tracked Windows updates

Update index →

Released

KB5129195

Windows 11 24H2, Windows 11 25H2 · Build 26200.9457, 26100.9457

0 tracked known issues · 1 linked resolution

1 partial fix — remaining symptoms unresolved

Source checked

Released

KB5124008

Windows 11 24H2, Windows 11 25H2 · Build 26200.9445, 26100.9445

2 tracked known issues · 2 linked resolutions

Source checked

Released

KB5120998

Windows 11 24H2, Windows 11 25H2 · Build 26200.9278, 26100.9278

1 tracked known issue · 0 linked resolutions

Source checked

Released

KB5121003

Windows 11 24H2, Windows 11 25H2 · Build 26200.9168, 26100.9168

1 tracked known issue · 1 linked resolution

Source checked

Windows issue history

Windows intelligence →
  1. Windows black screen after KB5120998 on AVD / FSLogix — Mitigated

    Microsoft records mitigation with a future resolution still pending.

    Last verified Oct 12, 2026, 1:53 AM UTC

  2. USB Audio Class 1.0 Code 10 / no sound after KB5124008 — Mitigated

    The reviewed 24H2 entry is mitigated and describes a partial September 14 fix. Its opened date is later than that update, so no earlier confirmed state is invented.

    Last verified Oct 11, 2026, 2:43 PM UTC

  3. Claude Cowork / WSL host folders missing after KB5124008 — Resolved

    Microsoft records resolution with the September 14 updates and later.

    Last verified Oct 11, 2026, 2:36 PM UTC

  4. Claude Cowork / WSL host folders missing after KB5124008 — Confirmed

    Microsoft opened the Plan9 sharing record. This is an acknowledgement timestamp, not the first device occurrence.

    Last verified Oct 11, 2026, 2:36 PM UTC

  5. Teams / new Outlook fail to launch on ARM after KB5121003 — Resolved

    Microsoft records the September 8 Windows update resolution.

    Last verified Oct 11, 2026, 2:43 PM UTC

  6. Teams / new Outlook fail to launch on ARM after KB5121003 — Confirmed

    Microsoft opened the ARM application launch record.

    Last verified Oct 11, 2026, 2:43 PM UTC

  7. NDI streaming stutters after KB5063878 — Resolved

    Microsoft records the Windows 11 24H2 issue as resolved by KB5065426.

    Last verified Oct 11, 2026, 1:33 PM UTC

  8. NDI streaming stutters after KB5063878 — Confirmed

    Microsoft opened the issue in release health.

    Last verified Oct 11, 2026, 1:33 PM UTC

Other reference material: AI coding tool pricing, limits and recorded changes.

Independent source review. TraceCheck connects symptoms, versions, fixes and change history so you can follow a claim back to its evidence. About this project